House Rules
HOUSE RULES IN PRIVATE ACCOMMODATION
To make sure that you will have a pleasant stay and to prevent any misunderstanding,
please read the house rules in private accommodation. When you confirm a reservation it is
implied that you are familiar and agree with them, and that you will fully adhere to them.
Violation of house rules can result in the cancellation of the reservation, and charging the full amount
of the price of the accommodation regardless of the shorter stay.
- The guests are required to show the property owner each guest's personal
documents (their passport or ID) and to pay the remaining amount of the price of
their stay upon their arrival to the accommodation unit, after which the property
owner will register their stay. The property owner will keep the guests' personal
documents only for the time required to make the registration.
- Payment for the reserved services are due by check in
- Smoking inside the accommodation is not allowed
- Accommodation where footwear is not allowed are appropriately marked
- The owners are available to the guests during their stay for any information and assistance
they may need (+00386 31 784 881). We suggest that you report any comments regarding
the quality of the accommodation we advise the guests to contact directly the owners.
- The guests are responsible for the cleanness of the apartment.
The owners are not required to clean and tidy up, or to take out the garbage
during the whole stay of the clients.
- The property owner will change the bed sheets every 7 days. The host has an
obligation to the guests provide towels and toilet paper.
- The owners are neither obliged nor responsible to organize guests'
free time or to entertain them.
- The guests are obliged to take care of their personal things and valuables left in the
accommodation. The owners will not be responsible in case of any disappearance,
we advise then the guests to always close the doors and windows when they go out.
- The owners do not have the right to enter in the rented accommodation during the
absence of the guests, except to stop damages or a danger occurring in the
accommodation. In this case they have to inform the guests about it as soon as they
come back at the accommodation. If the owners have any reason to believe that
house rules are violated, the guests have to let them enter in
the accommodation in order to check the situation.
- Pets are allowed only with the permission of the owners. Bringing
pets without prior announcement is not allowed, the owners have in
this case the right to cancel the reservation.
The guests are responsible for any damages caused by their pets,
and have to clean the excrements left inside and outside the
accommodation, as well as in the vicinity of the accommodation.
If it was agreed that the pets stay outside the accommodation
the guests do not have the right to let
them enter inside.
- It is not allowed to bring any weapon, inflammable or
explosive substances and products with strong or unpleasant smell into
the apartment. As well any cooking and electrical appliances are not
allowed without the agreement of the owners.
- The guests are kindly asked to take care of the accommodation and its furniture
situated inside and outside of it. The guests are not allowed to move the furniture or
to transport it to another accommodation or outside
- The use of any equipment or appliance not included in the price of the
accommodation (barbecue, garage…) is possible only on agreement of the owners.
- When the guests go out of the accommodation they have the obligation to close the
parasols, switch off the lights and electrical appliances, close the gas and water. It is
forbidden to throw waste in the toilets or in any other place not predicted for this
purpose like outside the house or in its vicinity.
- It is strictly forbidden that any person other that the guests stay inside or outside the
accommodation. If any other person that the one declare at the moment of the
reservation are present in the accommodation, the owners have the right to cancel the
reservation of all the guests. Guests staying in any accommodation
that does not belong to the owners to not have the right to enter in their
accommodation without their agreement.
- Guests who intentionally or accidentally damage the property,
occurred damage. The owners can ask the guests to leave a deposit on their day of arrival.
to leave a deposit on their day of arrival. The deposit will be refund to the guests in
The deposit will be refund to the guests in its totality on the day of departure
only if they leave the accommodation in the same
status as they found it.
Information about deposit amount and payment can be seen
on the accommodation unit price list and voucher.
- If the guests intend to arrive after 20:00 on the first day they have to inform the
owners about it in order to avoid that the owners propose their
accommodation to other guests, thinking that the
first one gave up of the reservation.
- On the day of departure the guests have to leave the accommodation the latest at
11:00, in order that the owners have time to prepare it for the next guests arriving at
15:00. The guests have the obligation to leave the accommodation in the same
condition as they found it, tidy and undamaged.
- The guests are requested not to disturb the peace of the owners and other
customers from 22:00 to 8:00.
- The owners can put an end to the reservation of the guests who do
not respect house rules. In this case the guests will be charged for the entire amount
of the reservation, regardless the shorter stay.
- When starting to use the accommodation it is assumed that the guests are familiar with
the house rules and that they agree with their conditions and obligations. Any
problem that cannot be solved on the spot with the owners will involve the intervention of the police. Complains will be considered
only if reported during the stay. Subsequent complains will not be considered.